Hivive Loyalty
Turn everyday orders into repeat customers.
Build a simple loyalty program customers understand instantly, with flexible points, useful rewards, and wallet-ready digital loyalty cards.
How it works
Choose how customers earn points
Set one earning model for each store based on the behaviour you want to encourage.
- Amount Spent: Reward customers when they reach a spend threshold.
- Visit Based: Give points for each qualifying visit.
- Item Based: Reward purchases of selected products.
- Menu Based: Reward purchases from selected menus.
Create rewards customers want
Match your offers to your margins, menu, and customer behaviour with flexible reward types.
- Discount on Sale: Apply a reward across the full order.
- Discount on Menu Item: Offer rewards on selected menu categories.
- Discount on Item: Apply rewards to specific products.
- Free Item: Let customers redeem points for a free item.
Reward customers automatically.
Points are awarded after a paid order based on your active loyalty setup. When a customer has enough points, eligible rewards can be redeemed at checkout, keeping the experience smooth for customers and simple for staff.
- Encourage repeat orders with a clear customer incentive.
- Increase order value through spend-based rewards.
- Promote selected products and menus more effectively.
- Reduce manual work with automated earning and redemption.
Built for real hospitality businesses
Not every business wants the same loyalty strategy. Some reward total spend. Others drive repeat visits or promote specific menu items. Hivive gives you the flexibility to build a loyalty program around the way your store actually operates.
A simple loyalty cycle
A customer places an order, earns points, and returns later to redeem them for a discount or free item. That simple loop helps turn one-time buyers into regulars.
Simple for staff. Clear for customers.
Hivive helps you offer a loyalty experience that is easy to manage behind the scenes and easy for customers to understand at checkout.